Privacy Policy

Please read this Privacy Policy carefully before using this website.

Updated: 23 May 2018

Welcome to the Clever Chameleon website. The following Privacy Policy is to be read in conjunction with our Terms of Use and Disclosure Statement. Please make sure you read them all thoroughly. If you use our website, the contents of these documents are binding whether you read them or not.

Clever Chameleon is committed to safeguarding your personal data and complying with data protection principles. This Privacy Policy describes how we collect, use, process and distribute your information, including personal data (as defined below) used to access this website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our website shall be limited to the purposes under this Privacy Policy and our Terms of Use.

Contact us if you have any questions or problems regarding the use of your personal data and we will gladly assist you.

By using this website or/and our services, you consent to the processing of your personal data as described in this Privacy Policy. If you would like to know what personal data belonging to you is held by Clever Chameleon you can submit your request here: Data Access Request. This is also the place to start for erasure requests.

Table of Contents

  1. Who we are
  2. Definitions used in this Policy
  3. Data protection principles we follow
  4. What rights do you have regarding your Personal Data
  5. Our legal basis for collecting and processing Personal Data
  6. What happens if you don’t give us your Personal Data
  7. What Personal Data we collect and why we collect it
  8. How we use your Personal Data
  9. Who else has access to your Personal Data
  10. How we secure your data
  11. Information about cookies
  12. Contact information
  13. Revisions to the Privacy Policy

Who we are

This website belongs to the Australian company, Clever Chameleon and its owner, Dione Gardner-Stephen (Australian Business Number 49 508 695 241). Clever Chameleon is also variously referred to on the website as Clever Chameleon Quilting, which will also be taken to refer to the same registered Australian company.

Our website address is: https://cleverchameleon.com.au. When we say “website,” we mean the internet domain www.cleverchameleon.com.au and all subdomains of that website.

You can contact Clever Chameleon through the website contact form or via email.

Definitions

personal data – any information relating to an identified or identifiable natural person.
processing – any operation or set of operations which is performed on personal data or on sets of personal data.
data subject – a natural person whose personal data is being processed.
child – a natural person under 16 years of age.
we/us  – Clever Chameleon, also known as Clever Chameleon Quilting (see also section “Who we are”.
you – the user, visitor or member accessing any part of the Clever Chameleon website

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, transparent. Our processing activities have lawful grounds. We always consider your rights before processing personal data. We will provide you information regarding processing upon request.
  • Processing is limited to the purpose. Our processing activities fit the purpose for which personal data was gathered.
  • Processing is done with minimal data. We only gather and process the minimal amount of personal data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  • Right to information – meaning you have to right to know whether your personal data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  • Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your personal data gathered.
  • Right to rectification – meaning you have the right to request rectification or erasure of your personal data that is inaccurate or incomplete.
  • Right to erasure – meaning in certain circumstances you can request for your personal data to be erased from our records.
  • Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the processing of your personal data.
  • Right to object to processing – meaning in certain cases you have the right to object to processing of your personal data, for example in the case of direct marketing.
  • Right to object to automated processing – meaning you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  • Right to data portability – you have the right to obtain your personal data 
  • Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  • Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  • Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Exercising your rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you as soon as possible. To request your personal data visit our data access request page.

You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it. This is also facilitated through our data access request page. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We maintain daily backups of our website. Your personal data will not be purged from our backup system until the backups created prior to your data deletion request expire.

Our Legal Basis for Collecting and Processing Personal Data

Our legal basis for collecting and processing your personal data when you sign up for our blog post notifications, newsletter, link ups and giveaways through our website opt-in forms is based on consent.

What Happens If You Don’t Give Us Your Personal Data

If you do not provide us with enough personal data, we will not be able to provide you with all our services. You will only be asked for personal data that is required to provide you with the service you are requesting. However, you can access and use some parts of our website without giving us your personal data. 

What personal data we collect and why we collect it

Blog Post Subscriptions

To initiate and process subscriptions, the following information is used: subscriber’s email address and the ID of the post or comment (depending on the specific subscription being processed). In the event of a new subscription being initiated, we also collect some basic server data, including all of the subscribing user’s HTTP request headers, the IP address from which the subscribing user is viewing the page, and the URI which was given in order to access the page (REQUEST_URI and DOCUMENT_URI). This server data used for the exclusive purpose of monitoring and preventing abuse and spam. Functionality cookies are set for a duration of 347 days to remember a visitor’s blog and post subscription choices if, in fact, they have an active subscription.

You may unsubscribe from blog posts at anytime using the link provided in the emailed notifications. This will delete your email from the notifications database. If you encounter difficulties with this process please contact Clever Chameleon.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to facilitate spam detection. It is also so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. This information is retained indefinitely but can be anonymised upon request.

Data Used: Commenter’s name, email address, and site URL (if provided via the comment form), timestamp, and IP address. Additionally, a jetpack.wordpress.com IFrame receives the following data: WordPress.com blog ID attached to the site, ID of the post on which the comment is being submitted, commenter’s local user ID (if available), commenter’s local username (if available), commenter’s site URL (if available), MD5 hash of the commenter’s email address (if available), and the comment content. Akismet is enabled on the website,  and the following information is sent to the service for the sole purpose of spam checking: commenter’s name, email address, site URL, IP address, and user agent. The comment author’s name, email address, and site URL (if provided during the comment submission) are stored in cookies

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Comment Likes

This feature is only accessible to users logged in to WordPress.com. In order to process a comment like, the following information is used: WordPress.com user ID/username (you must be logged in to use this feature), the local site-specific user ID (if the user is signed in to the site on which the like occurred), and a true/false data point that tells us if the user liked a specific comment. If you perform a like action from a mobile app, some additional information is used to track the activity: IP address, user agent, timestamp of event, blog ID, browser language, country code, and device info.

Post Likes

This feature is only accessible to users logged in to WordPress.com. In order to process a post like action, the following information is used: IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID (on which the post was liked), post ID (of the post that was liked), user agent, timestamp of event, browser language, country code.

Publicly Visible Information

If you create a user profile on the website or leave a comment, certain information may be publicly visible.  Your email address will never be available publicly.  Users may see your username, avatar, and website information.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact form

We collect the name and email address of visitors who use the Contact form and may keep records of correspondence indefinitely. We use information gathered through the Contact form only for customer service, and never for marketing or analytical purposes.

Akismet is enabled on this website. The contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Display Ads

We may use third-party advertising companies to serve content and advertisements when you visit the website, which may use cookies to collect data.

Affiliate Program Participation

The website engages in affiliate marketing, which is done by embedding tracking links into the website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Clever Chameleon is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com.  As part of this Amazon Associates program, we will post customised links, provided by Amazon, to track the referrals to their website. This program utilises cookies to track visits for the purposes of assigning commission on these sales.

Other affiliate programs may be added. to Clever Chameleon without notice. Affiliate links are clearly designated at the point of user interaction.

Analytics

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

We also use WordPress.com Stats to measure the performance of our website. Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). 

How we use your Personal Data

We use your Personal Data in order to:

  • provide our service to you. This includes for example notifying you of new material; registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
  • enhance your user experience;
  • fulfil an obligation under law or contract;

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

  • to identify you;
  • to provide you a service or to send/offer you a product;
  • to communicate either for sales or invoicing.

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

  • to send you personalised offers
  • to administer and analyse our client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided;
  • to conduct questionnaires concerning client satisfaction.

As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

  • to send you newsletters and campaign offers (from us and/or our carefully selected partners);
  • for other purposes we have asked your consent for.

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. 

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We may share your information with third parties when you explicitly authorize us to share your information.

Additionally, we may use third-party service providers to service various aspects of our website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:

Our processing partners:

Connected third parties:

At this time, your personal information is not shared with any other third-party applications. These lists may be amended from time to time.

We only work with processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

How we secure your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks. We use reputable companies to supply web hosting and website security.

Confidentiality

We aim to keep the Personal Data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that: (i) such action is necessary to protect and defend our rights or property or those of our users or licensees, (ii) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or (iii) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms of Use, or any other terms of use or agreement with us.

Passwords

To use certain features of the website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.

You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.

We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

What Data Breach Procedures We Have In Place

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Should any event occur where personal data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to  the OAIC and any further appropriate data protection authorities depending on the nature of the breach and the users affected. We will work closely with any users affected to determine next steps and how to avoid any similar event in the future.

The website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

You can identify the cookies a site instals in your browser by following the instructions here.

Contact Information for the relevant Supervisory Authority

Australian Government Office of the Australian Information Commissioner
Web: https://www.oaic.gov.au/
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Post: GPO Box 5218 
Sydney NSW 2001

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy on the website at any time without notice. In the event of a material change, we will let you know via a notice in the next blog post and/or a prominent notice on our website.